Data Frequency Guidelines for IDeaS RMS

The process by which the PMS provides IDeaS RMS with data needed for forecasting and optimization, is facilitated through two phases: initial Cold-Start followed by real-time updates.

The diagrams below detail the distinct types of installs possible, referencing either systems where full history requirements are available, or only a limited amount of history is available.

Note

[1] Standard Build historical data requirements for Cold-Start on groups, reservations, and Inventory, is to initiate a data sync for up to 2-years of history, if available. Please discuss with your Integrations contact at IDeaS if you are unable to meet this requirement. Historical past days should be configurable, either based on number of past days, or a specific date, neither to exceed the “PMS Live Date”.

[2] The PMS Live Date is considered the first date the PMS is used to take check-ins.

Cold-Start, (or Full Push)

This is the first step for the installation, where the PMS will provide a push of all reservations, groups, and rates (optional) followed by inventory data for the identified past historical window and all future data. The data sync provides a foundation of data to IDeaS, which mirrors the PMS to create accurate forecast and decisions for our mutual client.

Daily Processing – Sending of “Live” Data

After the cold-start, IDeaS RMS expects to receive real-time pushes of reservations and groups that are made, modified, and cancelled or at scheduled intervals of no more than 15-minutes between pushes. These will continue to keep data aligned between the Partner System and IDeaS RMS.

End of Day or Business Day End (BDE)

The End of Day, or Business Day End (BDE) is provided by the Inventory data with updated capacities, solds and out of order counts. Typically, this submission is sent shortly after night audit completes at the property.

Intra Day Processing (IDP)

IDeaS Clients can contract to have IDeaS RMS update forecasts and decisions on a scheduled basis up to 3 additional times during the day. The Inventory data would provide the ability to run the IDPs with updated capacities, solds and out of order counts generated at time of run. The IDP schedule is set after a property begins sending pricing and forecasting decisions to selling systems.

We recommend that you develop functionality that allows your clients to manually trigger a push of inventory, in case of a missed BDE or IDP. This ability supports their on-going use of the PMS and IDeaS RMS.